55jl Privacy Policy

Information We Collect

When you register an account with 55jl, we collect personal details including your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. During normal platform use, we also collect transactional data such as deposit and withdrawal records, game activity logs, and session timestamps. Technical data — including your IP address, device type, browser version, and operating system — is automatically recorded each time you access the platform. We may also collect communication records if you contact our support team via chat or email. All data collected is limited to what is necessary for the safe and lawful operation of the 55jl platform for players in the Philippines.

How We Use Your Information

Your personal data is used primarily to verify your identity, process deposits and withdrawals in Philippine pesos (PHP), and maintain the security of your account. We use activity and session data to detect suspicious behaviour, prevent fraud, and comply with anti-money laundering obligations under Philippine law. Transactional records help us resolve disputes and respond accurately to support requests. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our platform policies. We do not use your data for third-party advertising, and we do not sell your personal information to any external party.

Cookies and Technical Tracking

55jl uses cookies and similar technologies to keep your session active, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled. We may also use analytics cookies to understand how players navigate the site so we can improve the user experience over time. You can manage non-essential cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of some platform features, particularly on mobile devices. We do not use cookies to serve third-party advertisements or share browsing data with external marketing networks.

Data Sharing and Third Parties

We share your personal data only with trusted third parties who are essential to delivering our services — including licensed payment processors that handle PHP transactions, identity verification providers, and technology partners who support platform infrastructure. All third-party partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines when required by law or court order. We do not share your data with any party for marketing or commercial profiling purposes. Any third-party service provider operating on our behalf is subject to the same data protection standards that apply to 55jl directly.

How Long We Keep Your Data

We retain your personal data for as long as your account remains active and for a minimum period of five years after account closure, in line with Philippine financial record-keeping and anti-money laundering requirements. Transaction records and identity verification documents are kept for the full retention period to support regulatory audits and compliance reviews. If you request account deletion, we will remove your actively used profile data within 30 days, but legally required records will be retained for the full statutory period. Support chat logs and email correspondence are kept for two years to assist with dispute resolution. Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked to you personally. You may request a summary of the data we hold about you at any time by contacting our support team.

Your Rights as a Player

As a registered player on 55jl, you have the right to access the personal data we hold about you and to request corrections if any information is inaccurate or outdated. You may also request the deletion of your account and associated personal data, subject to our legal retention obligations described above. If you believe your data has been processed unlawfully, you have the right to raise a complaint with the relevant data protection authority in the Philippines. You can withdraw consent for non-essential data processing at any time without affecting the lawfulness of processing that occurred before withdrawal. To exercise any of these rights, please reach out to our support team directly through the platform's help channels.

Security Measures We Take

55jl uses industry-standard encryption protocols to protect data transmitted between your device and our servers, including SSL/TLS encryption on all platform connections. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions. We conduct regular internal security reviews and vulnerability assessments to identify and address potential risks before they can affect players. Payment data is handled exclusively by PCI-DSS compliant payment processors and is never stored directly on 55jl servers. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities within the timeframes required by applicable law. We continuously update our security practices to keep pace with evolving threats and to maintain the trust of our players across the Philippines.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable Philippine regulations. When we make significant changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect. The "Last updated" date at the top of this page will always reflect when the most recent revision was made. Continued use of the 55jl platform after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you remain informed about how your data is being protected. If you have questions about any changes, our support team is available to clarify.